Through Amazon Flex, you will be responsible for delivering packages or food through a number of services, including Amazon.com packages; Prime Now, which offers packages delivered within a one to two hour window; AmazonFresh, a grocery delivery service; and Amazon Restaurants, where customers can order food from their favorite local eats and have you deliver it within the hour.
Yes, you can edit your profile information. The Operating Agreement requires Associates to keep their account information up to date. To do this, go to Account Settings. Here you can change your contact information, update your site profile, modify your payment settings, add users to your account, and more. Only the primary account user can change payment settings and add new people to the account.
Amazon actually does hire home-based virtual customer service reps regularly! Pay is around $11 an hour and the job is usually reserved for people living in specific states. You can go to the careers page on their main site to find these jobs, just do a search for “work at home” in the keyword field. You can also read the Amazon work at home customer service review I wrote for more info on how it works.
Amazon spends millions of dollars on improving the way they get people to convert. The fact that they provide a custom user experience for every person that goes to Amazon.com based on the buying behavior and viewing patterns tells me they know what it takes to close a sale. Some of the best closing advice I can give is to simply find ways to get your visitors onto the Amazon.com webpage and they’ll take care of the rest.
The work environment here is fast-paced and continually evolving, and every Amazonian is passionate about ownership and delivering results for the company. If you want to work in an environment that will challenge you to relentlessly improve the Amazon experience for our customers, where each day is different from the next, and your learning never truly ends, take a look at Amazon’s many opportunities.