JPMorgan Chase Bank, N.A. and its affiliates (collectively “JPMCB”) offer investment products, which may include bank managed accounts and custody, as part of its trust and fiduciary services. Other investment products and services, such as brokerage and advisory accounts, are offered through J.P. Morgan Securities LLC (JPMS), a member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. JPMCB, JPMS and CIA are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

It's easy to forget these days, but there was a time when Amazon didn't – and couldn't – promise that an order would arrive by a certain date. Mike helped change that. "We totally overhauled the way we make promises on the website," he says. "We got rid of the 'usually ships in 24 hours' messaging. We developed the capability to make these aggressive delivery estimates and keep them. In many ways, this was what Prime was born of."
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